SME Registration Guide

This guide helps business owners create a KwenTalk account and get started.

Quick Start

KwenTalk uses Magic Link authentication - no password required. Enter your email, click the link we send you, and you're in. The whole process takes less than 2 minutes.

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How to Register

Step 1: Go to Registration

Visit any of these to start:

• Click "Get Found Online" on the homepage
• Click "Get Started Free" on the marketplace
• Go directly to kwentalk.com/register

Step 2: Enter Your Email

1. Enter your business email address
2. Click "Send Magic Link"

Step 3: Check Your Email

1. Check your inbox for an email from KwenTalk
2. Click the "Sign In" button in the email
3. If you don't see it, check your spam folder

Step 4: Accept Terms

1. Review the Terms of Service and Privacy Policy
2. Click "Accept & Continue"

Step 5: Choose Your Role

1. Select "Business Owner" to access the full dashboard
2. This gives you access to AI Assistants, Leads, Bookings, and more

Step 6: Complete Getting Started

After registration, you'll see a "Getting Started" checklist:

1. Create your first AI Assistant - Set up your chatbot
2. Add business information - Name, hours, contact details
3. Add products/services - What you offer
4. Test your chatbot - Try it yourself
5. Share with customers - Get your embed code

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How to Log In

Already have an account? Logging in works the same way:

1. Go to kwentalk.com/login
2. Enter your email address
3. Click "Send Magic Link"
4. Check your email and click the link

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Social Login

You can also sign in with:

• Google - Click "Google" button
• Facebook - Click "Facebook" button

These options appear below the email form.

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FAQ

Why Magic Link instead of password?

Magic Link is more secure and convenient:

• No password to remember or reset
• Each link is unique and expires
• No risk of password reuse or weak passwords

How long is the Magic Link valid?

The link expires after 24 hours. Request a new one if it expires.

Can I change my email later?

Contact support to change your account email address.

What if I selected the wrong role?

Contact support to switch between Business Owner and Customer roles.

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Troubleshooting

Issue: I didn't receive the Magic Link email Solution:

1. Check your spam/junk folder
2. Wait 2-3 minutes and check again
3. Make sure you typed your email correctly
4. Try requesting a new link

Issue: The Magic Link expired Solution: Go back to the login/register page and request a new link.

Issue: I'm redirected to login instead of registration confirmation Solution: This shouldn't happen. Clear your browser cache and try again.

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