How Can We Help You?
Find answers, guides, and resources to get the most out of KwenTalk
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Getting Started
Learn the basics of setting up your KwenTalk account
- How to create your account in 5 minutes
- Uploading your first products
- Setting up your QR code
- Sharing your KwenTalk link on social media
Account & Settings
Manage your account, billing, and preferences
- Changing your business name and logo
- Customizing your AI's personality
- Setting business hours and availability
- Managing team members and access
Product Management
Add, edit, and organize your products and services
- How to add products with photos
- Setting prices and inventory levels
- Organizing products by category
- Hiding out-of-stock items automatically
AI Customer Service
Configure how your AI responds to customers
- Training your AI with custom responses
- Handling common customer questions
- When to take over a conversation manually
- Viewing conversation history
Bookings & Appointments
Manage customer bookings and reduce no-shows
- Setting up your booking calendar
- Enabling automatic reminders
- Handling booking cancellations
- Blocking off time slots
Analytics & Insights
Track performance and understand your customers
- Viewing your dashboard metrics
- Understanding conversion rates
- Identifying your most popular products
- Tracking lead sources (QR, social, search)
Billing & Plans
Subscription management and payment questions
- Understanding pricing plans (Starter, Pro, Enterprise)
- How to upgrade or downgrade your plan
- Billing cycle and payment methods
- 14-day free trial details
Most Popular Articles
The help articles our customers read most
How to create your account in 5 minutes
Getting Started2.4K views
Setting up your QR code for your storefront
Getting Started1.8K views
Training your AI with custom responses
AI Customer Service1.5K views
Understanding pricing plans (Starter, Pro, Enterprise)
Billing & Plans1.2K views
Enabling automatic booking reminders
Bookings & Appointments980 views
Bulk uploading 100+ products
Product Management850 views
Video Tutorials Coming Soon
We're creating step-by-step video guides to help you master KwenTalk. Stay tuned!